Author: Sadie LeDonna

Pop-Up Policy Changes 2024

Hello, Pop-Up Movement Students & Families,

We are writing to you today to inform you that Pop-Up Movement is making changes to how we bill tuition, our make-up and refund policies, and the cost of certain offerings starting in February. This email is quite long but, please take the time to read through it. These changes will affect all students and families enrolled in our classes.

We are making these changes first off to save us hours of administrative time. Secondly, in response to the changing PT and Chimacum school district schedules as well the purchase of our building which both have had an impact on Pop-Up’s financial stability. And lastly, to clarify our policies and, hopefully, make life easier for us and for all of you.

Here are the things to know:

Tuition 

  • From this point forward, students will be billed the same amount whether there are 3, 4, or 5 weeks of their class in the month. 
  • All students currently enrolled in classes that are ages 13+ can attend open gyms at no additional cost. 

Updated Make-Up Policy

  • We do not offer specific make-up classes or credits for missed classes. However, we do offer a “class swap” option for missed classes. If you know a student will be absent, you can ask to swap classes for the week of, before, or after the absence. This is only available if we have an appropriate class for that student with space on the schedule. Students must mark their absences through the DSP parent portal to be eligible for this policy.
  • Open Gyms are included in class memberships for students ages 13+ and can also be considered a “make-up/class swap” option.

Updated Refund Policy 

  • If a student misses 2 full weeks or more of classes in a row within that billing cycle due to injury, illness, or family emergency, they are eligible for a credit on their account for those missed classes, otherwise, they can take advantage of our swap option. 

Students must mark their absences through the DSP parent portal to be eligible for this policy

Students can receive a maximum of 4 weeks’ worth of credit for each reported instance. If there are continued absences after 4 weeks of missed classes, we reserve the right to drop a student from their class to open spaces for new and waitlisted students. 

  • If a student drops a class mid-month due to injury, illness, or family emergency, they are eligible for a credit on their account or a refund for the missed classes in that month. 
  • If Pop-Up cancels a scheduled class, students will be given a credit on their account that is prorated according to their current tuition. 
  • If classes are canceled due to circumstances outside of Pop-Up’s control (i.e. power outage, inclement weather, etc.), students are eligible for a class credit upon request. 
  • Open Gyms are included in class memberships for students ages 13+ and can be considered a “make-up/class swap” option. We have 2 of these on the schedule both on Wednesday. 9:30-10:30 am & 6:30-7:30 pm. 
  • All refunds are subject to a $5 fee to cover transaction costs. Credits to your account are the full amount.

Dance Studio Pro App

Did you know that DSP has an app for the parent portal? We didn’t! You can mark absences, edit payment info, and enroll/drop classes from the app. This is the most convenient way to mark your absences so if you want to take advantage of our make-up and refund policies we highly recommend getting the app. Here are the links to download it. 

Apple: https://apps.apple.com/us/app/dancestudio-pro-portal/id1618298488

Android: https://play.google.com/store/apps/details?id=com.dancestudiopro.parents&hl=en_US&gl=US&pli=1

Updated Rates/Offerings

  • Open gyms cost $10 to drop in for students not enrolled in classes. We have 2 of these on the schedule both on Wednesday. 9:30-10:30 am & 6:30-7:30 pm. 
  • We have a membership option available for students who want more access to the gym or the weight room at Pop-Up. The private training membership costs $30. We imagine this will be most useful to students who want some time in the weight room at either end of their classes or parents who have a child in a class. If you are interested you can reach out to us for the details.

Remember, Pop-Up Movement staff members are human and have human sized memories.
If you want us to drop you from a class, swap a class, refund you, put something in the lost and found or remember anything else, it’s always best to email us/use your account to ensure that we follow through :).

We’ve got a lot of students and we love chatting with all of you, but we’re juggling a lot of logistics!  

Thank you for your continued support as a Pop-Up Student/Family. If you have any questions at all feel free to reach out to us.

We look forward to a great 2024 full of fun classes and circus shows. 

All the best,

Sadie LeDonna and Shawn Kellogg

Owners at Pop-Up Movement

popupmovement@gmail.com

www.pop-upmovement.com

Fun Facts About Pop-Up Movement

Thanks to our Pop-Up community for making our first couple years in business so fun and successful!

  • This month, for the first time, we have over 200 students enrolled in classes!

  • We have 304 spots filled in classes every week! That’s a lot of muddy shoes ;).

  • 40 classes are on the schedule, not including open gyms, youth troupe and outreach programs.

  • We’ve put on 3 in-house shows.

  • On Feb 15th, we will begin our third year of classes.

  • Pop-Up works with The Pearl Program, Quilcene Schools, Jumping Mouse Children Center, The OPHC Program, Foster Supports of Jefferson County and Newport Healthcare to provide programing and tuition to our students.

  • We’re on our 5th vacuum cleaner!

  • Coach Shawn’s favorite food is noodle soup.

  • Coach Ruth was the youngest person, at the time, ever to win the All Ireland Disco Dancing Championship in the early 80’s. Amazing! *(scroll for photo)

  • Thanks to our social media magician, Nakaia for making over 200 instagram posts!

  • Why is there a plant in the weight room? Coach Sadie found it on FB marketplace and couldn’t resist. Every home needs a plant!

Coach Ruth in the early 80's

Our First In-House Show

Pop-Up is excited to announce our very first, real, in-person show!

Students from our August performance intensive and general classes as well as coaches, and guest performers will be showing you their amazing, brand-new acts! 

Check out this article about the show in Peninsula Daily News! https://www.peninsuladailynews.com/entertainment/pop-up-movement-offers-shows-classes/

AERIAL ARTS!

HOOP DIVING!

CHINESE POLE!

JUGGLING!

If you missed this one, don’t worry! We are planning on many more fun circus shows to come!  

Doors open at 4:40 and 6:40

Please Note: All audience members over 3 years of age will be required to wear masks during the performance. There will be plenty of air flow with the garage and double doors open. Performers will not be masked while they are onstage. 

Class F.A.Q

We are so excited to have you in class! Here are a few notes on what to expect and how to prepare:

Class Essentials

  • Bring a water bottle if possible. 
  • All classes end 5 minutes before their scheduled time to account for the collection of personal items, putting away and cleaning equipment, etc. They are 40, 55, or 85 minutes.

Covid-19 Specific Guidelines

  • All students and parents need to wear a mask in our facility at this time. Mask breaks can be taken right outside the building.
  • Please DO NOT come to class if you are feeling ill in any way, exhibiting symptoms of Covid-19, or have come into contact with someone who has tested positive. 
  • Our most current COVID-19 protocols can be found here

Dress Code

  • Wear clean, comfortable, soft clothing without zippers, buttons, or metal belts that could snag the equipment.
  • Avoid wearing skirts, dresses, and baggy T-shirts. Expect to be upside down frequently in most classes and dress accordingly. 
  • Hair longer than shoulder length should be tied back to keep it out of the face. Use a hair tie instead of a clip.  

Arrivals and Departures

The ideal time for a student to arrive is 5 minutes before their scheduled class. 

Please do not arrive more than 10 minutes before your scheduled class. Depending on the time of the day we may not be there to let you in or we may have an already full facility. If you need to drop a student off early to class, please communicate with us directly and we will try to accommodate you.

Please do not arrive more than 10 minutes late to class. If a student is this late they miss the warm-up and it is disruptive for the rest of the class. If no students show up for a class or open gym/jam after 15 minutes, that activity is considered canceled and coaches/monitors are free to leave.

Pick-Ups

If you are picking up a student please arrive 5 minutes before their class ends so that they can depart promptly after class.

Absences

If you know you are going to miss a class, please mark the date in our system. You can do this by logging into your account and clicking the button that says “Attendance” After that click the button that says “Report Absence”.

Make-Up Classes

We do not offer specific make-up classes or credits for missed classes. Instead, we’ve built in a regular “make-up class” into our tuition schedule. Monthly tuition is a flat fee for the month and is calculated based on 4 weeks in a month. Every two or three months there will be one more class than you paid for because almost every month some days of the week will occur 5 times. We consider this additional class a “make-up” class for any absences during that time. 

We like this strategy because it doesn’t involve any additional scheduling and it makes our income more reliable while still providing a buffer for students to miss a class once in a while without having lost money. 

Class Commitments and Dropping Classes

When you register for classes, you’re committing until the next billing cycle, anywhere from 1-5 classes depending on the time of the month. After that, we will bill your account the appropriate amount on the 1st of the month. If you decide to drop a class, we would prefer that you stick with the class until the end of the month because it is less administrative work for us to add new students at the beginning of the billing cycle. 

However, if you know in advance that you need to drop the class, we are happy to schedule your drop date anytime.

Lastly, if you have a family emergency, are leaving town, or have other extenuating circumstances we are happy to refund or credit your account as soon as you drop the class.

Who are classes for?

Pop-Up Movement is committed to sharing movement, fun, and circus skills with everyone who is excited to learn! We will work with you at your level no matter what your movement background is (or isn’t). Having fun and building body awareness is healthy for everyone. 
We welcome everyone regardless of race, body type, physical ability, age, nation of origin, ethnicity, sex, sexual orientation, gender identity and expression, education, socioeconomic status, religion, etc. 
We welcome feedback on how to make more welcoming, safe spaces and offerings and will continue to change and grow with that feedback. 

For all other questions, email us at popupmovement@gmail.com

See you soon!

Covid 19 Protocols

As of March 14th 2022, following local changes in indoor masking requirements for schools and gyms, Pop-Up Movement will be mask optional. 

You are, of course still welcome to wear a mask and we are happy to help uphold any family agreements you have with your child. 

We will continue to be cautious and observant in how these new guidelines are affecting the health of our community and are open to the possibility of masks coming back. 

We will also continue to have a clean and sanitary gym, open doors as weather permits and encourage hand washing whenever possible. 

Please continue to remain at home if you are feeling sick, think you may have been exposed to Covid or have been exposed. In the case of exposure, please continue to follow isolation guidelines and stay out of the gym for the recommended time. 

We understand this is a sensitive topic for many and are available for conversations via email or phone about our updated protocols. 

Please be respectful of others choices in regards to masking and vaccination preferences. We acknowledge that open conversations are an important part of growth as a community and we request that these conversations stay out of the gym. Pop-Up Movement aims to be a safe and comfortable place for folks to move their bodies and have fun. 

See you at the gym!